Service Changes - Uber Boat by Thames Clippers

Last updated: Friday 02 September 2022

Dear customers,

We have been serving London for the past 23 years and using the river network to improve urban mobility. We also want to encourage Londoners to take advantage of multi-modal transport and the city’s infrastructures to improve the way they travel through the capital.

With that in mind, we are introducing a new Cross River fare from Monday 5 September 2022 that will make crossing the Thames easier and cheaper for customers wanting to travel between the following piers:

  • Barking Riverside Pier Woolwich (Royal Arsenal) Pier
    For an easy connection with the Elizabeth line (within 9 minutes)
  • Greenland (Surrey Quays) Pier Canary Wharf Pier
  • Doubletree Docklands Pier Canary Wharf Pier
    For an easy connection to the Jubilee and Elizabeth lines, the DLR or Santander bikes.

A single Cross River ticket will cost £3.80* (flat rate) and will apply when touching in and out with an Oyster or contactless card or alternatively can be purchased on the Thames Clippers Tickets or Uber apps. To travel within the wider East Zone, a regular Single Adult ticket needs to be purchased.

We are also adding 6 new RB1 Eastbound sailings from North Greenwich to Barking Riverside piers, calling at Royal Wharf and Woolwich (Royal Arsenal), so people who work on the east end of our route can get to work on time.

The new sailings will depart North Greenwich Pier at 06:00, 06:30, 07:00, 07:15, 07:30 and 08:00 on weekdays only.  

Eastbound RB1 RB1 RB1 RB1 RB1 RB1
North Greenwich 0600 0630 0700 0715 0730 0800
Royal Wharf 0604 0634 0704 0719 0734 0804
Woolwich (Royal Arsenal) 0611 0641 0711 0726 0744 0811
Barking Riverside 0618 0648 0718 0733 0751 0818


Check the timetable

As a reminder, Uber Boat by Thames Clippers vessels can accommodate up to 14 bikes allowing passengers to travel with their bikes and facilitate the first and last miles of their journey.

*Cross River fare terms and conditions:

  • The Cross River fare applies when touching in and out with an Oyster or contactless card for pay as you go or by buying a Cross River ticket on the Thames Clippers Tickets or Uber apps.
  • Discounts are not available for the Cross River fare: children, concession or Travelcard discounts do not apply. For these rates please purchase a regular East Zone ticket to receive a discount.
  • Only applies for single journeys between DoubleTree Docklands / Greenland (Surrey Quays) and Canary Wharf piers or Barking Riverside and Woolwich (Royal Arsenal) piers.