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Service Alerts

Dear customer,

We’re making some changes this winter.

From January 2nd 2019 there will be changes to some of our prices, affecting the Central, East, Central & East and All Zones fares; season tickets for these Zones and River Roamer fares.

We will also be operating to a festive timetable from 24th December 2018 to 1st January 2019.

Please note that we will be operating a Festive Timetable from 24 December 2018 until 1 January 2019.

See here for full details.


Twitter updates

For the most up to date information on our services please check our Twitter page @thamesclippers

Our fleet control update Twitter with delay information using TfL’s wording for delays. “Minor” refers to delays between 5-15 minutes. “Severe” refers to delays that are over 15 minutes. When a service is suspended between two piers this means that the service is not running at that time between the piers mentioned.

As delays on the river can be caused by a number of factors including pier congestion, passenger demand, tides and sometimes technical problems with the vessels, we always appreciate your patience while we manage the matter. We cannot always give a specific reason for each individual delay nor can our fleet control respond to individual tweets asking about the arrival time of your service.


Fog conditions

In extreme fog our services cannot operate, see more. Please check Twitter for latest updates.


Service Updates 

For the latest service updates for MBNA Thames Clippers please follow us on Twitter