From 24 September 2020, we are implementing new measures for our café bar, following UK Government law that takes effect from this date.

Planning to eat and drink whilst on board?

You should not approach the café bar; you will need to order from your seat. There are two options:

  1. Please take a seat and we’ll come to take your order
  2. Open our ‘in-seat ordering’ site at;
    (QR codes are also displayed on the vessels.)
    • Select the boat you’re on
    • Place your order
    • Once it’s ready we’ll call out your name and deliver to your seat

Planning to take away only?

Please approach the café bar to order. Please note: walk-up bar service is only available for takeaway; this is the new legal requirement.

View our café bar menu

In Seat Ordering

In-seat ordering

To enjoy food and drink whilst on board order from your seat!

Place your order

NHS Track and Trace

All passengers are recommended to register their contact details for the purpose of NHS Track and Trace. Café bar customers who are eating or drinking on board (not applicable to takeaway only) are required to register. 

Please register using one of the following:

  1. Scan QR code with your NHS COVID-19 App.
    See posters on display around the vessel. These display a QR code that’s unique to the vessel. 

  2. Visit track-and-trace
    Select the vessel you're on to register (the name of the vessel will be displayed on board)

  3.  If you don’t have internet access on board, please give your details to a member of staff

Personal information you provide to us for NHS Track and Trace will be stored securely and will only be used for the purposes of complying with the Track and Trace legislation. We will delete your data after 21 days.

For more information, please see our Privacy Policy.

Thank you for respecting these new measures, which are now required by law. If anything is unclear, please do not hesitate to ask one of our team.