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Posted: 24 Jun 2014

Thames Clippers Goes Live with Mobile Ticketing

 iPhone and Android Users Can Now Use Their Mobile Phones as Tickets on Thames Clippers’ River Bus Services


London, UK - 23rd June 2014 – Thames Clippers today announced that smartphone ticketing is now available on its River Bus services in Central London. This service allows users to buy tickets anywhere, anytime, removing the need to join a queue to make the purchase and allowing rapid boarding. Passengers can download the free Thames Clippers app to their smartphone direct from Google Play for Android devices, and the App Store for iPhone or by visiting

Thames Clippers is the leading River Bus service for both commuters and visitors to London, with the fastest and most frequent fleet on the river. They serve piers from Putney in the West through to Woolwich in the East, with a 20 minute frequency at Central London Piers. The new mobile ticketing solution will allow both visitors to London and daily commuters to buy everything from single to monthly season tickets.

Sean Collins, CEO of Thames Clippers said: “At Thames Clippers, the introduction of a mobile ticketing system has been a key focus for us, so we are delighted to announce that this service is now available to our passengers. Users will be able to buy their tickets anywhere, without the need to queue at ticket offices or machines.” 

Josh Nicklin, Head of Marketing, Masabi said: “As a London-based company just moments from the Thames we’re looking forward to our river bus commute getting even better. It’s great that Thames Clippers will see the benefit of increased sales capacity bringing even more convenience to passengers.” 

Thames Clippers has rolled out Masabi’s JustRide product; a cloud-based end-to-end mobile ticketing and fare collection system. It comprises award-winning apps for ticket purchase, display and validation together with back-end infrastructure for secure payments, ticket management, customer service, reporting and real-time analytics. 


About Thames Clippers 

Thames Clippers is the leading River Bus service on the River Thames running a 20 minute frequency between key London piers including North Greenwich for The O2, Greenwich, Canary Wharf, Tower, London Bridge, Embankment and London Eye for Waterloo, as well as several residential piers. In April 2013 the company won the five-year contract to run a River Bus service from Putney to Blackfriars. The new route means Thames Clippers now additionally stop at Putney, Wandsworth Riverside, Chelsea Harbour and Cadogan Pier, a total of 19 piers across the capital. Co-founded in 1999 by Sean Collins (Managing Director) and Alan Woods (former Chairman), the company began with one boat servicing 80 passengers a day between Greenland and Savoy piers. More than ten years on numbers have significantly risen to over three million a year. In 2006 AEG, owners and operators of The O2, acquired the majority stake in the company and since then the fleet has substantially grown to 13 vessels. River Bus Express for The O2 is an additional fast direct service between London Eye, London Bridge and Canary Wharf to The O2 at North Greenwich on arena event nights. For more info visit the website or follow @ThamesClippers 

About Masabi

Masabi is the leader in transit mobile ticketing and payments, delivering end-to-end fare payment systems that deliver significant cost savings while revolutionising the customer experience. Masabi’s JustRide system signals the end of ticket lines, lost tickets and fumbling for cash by allowing passengers to quickly and securely buy and display tickets on their mobile phones. Masabi enables transit agencies to move away from traditional, capital intensive “locked-in” systems, such as smartcards and costly customised ticket machines, to a flexible, open system that transforms passengers’ travel experience today, with a roadmap to NFC and open payments in the future. Masabi is backed by Fontinalis Partners, m8 Capital and MMC Ventures.

The company’s scalable cloud-based technology already processes more than 90 million dollars per year, handles millions of connections per day, and is in use by 18 global transit agencies and retail brands, including: Virgin Trains, First Group, Boston’s MBTA, San Diego MTS as well as recently winning the contract to deliver mobile ticketing for New York’s MTA. Masabi has offices in New York, Boston, and London, for more information visit

Media Contacts:

Temono for Masabi
Stephanie Ross
Tel: +44 (0) 207 089 8894
Email: [email protected]