Thames Clippers

Frequently Asked Questions

Why am I told that a boat was at capacity when I can see empty seats through the window?
How do I purchase tickets?
Who is Thames Clippers?
What services are operated by Thames Clippers?
How frequent is the scheduled commuter service?
What piers does the scheduled commuter service operate to?
Is it possible to purchase food or drinks onboard?
Are toilets and baby changing facilities available onboard?
Are the boats easily accessible for all passengers?
Is it possible to hire a boat with friends or colleagues?

Why am I told that a boat was at capacity when I can see empty seats through the window?

Every passenger is guaranteed a seat onboard Thames Clippers, but not all passengers are seated at all times. Some of our passengers may be enjoying the refreshments and snacks at the bar, or the couch area at the front of the boat while others enjoy the view from the back deck area. Thames Clippers operates to the maximum capacity permitted by safety regulations and does not allow any additional passengers in order to provide a safe environment for those onboard.

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How do I purchase tickets?

Whether you are travelling with Thames Clippers on your daily commute, between the Tate galleries, on the Hilton Ferry or to The O2 on an arena event night, tickets are available in advance online, on piers or onboard.

Single journeys and River Roamer tickets are available online. To purchase your tickets today, click on Buy Now in the blue box at the bottom left hand side of the home page.

If purchasing a season ticket, then download the season ticket form or pick up a copy next time your onboard Thames Clippers.

Single journey tickets, River Roamer tickets, Family River Roamer tickets, Season Tickets (1, 6 or 12 months) and concession discount tickets are all available on piers or onboard.

See times and prices

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Who is Thames Clippers?

We are river travel specialists; providing London's commuters with a hassle free journey to and from work and offering visitors a unique way of seeing and reaching some of the capital's most famous attractions.

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What services are operated by Thames Clippers?

Thames Clippers operates a scheduled commuter service, the Tate to Tate service, The O2 Express and the Hilton Ferry.

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How frequent is the scheduled commuter service?

Departures from major piers every 20 minutes.

See routes, times, tickets and prices

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What piers does the scheduled commuter service operate to?

Across London from East to West we stop at the following piers: Royal Arsenal Woolwich, QEII, Greenwich, Masthouse Terrace, Greenland, Canary Wharf, Tower, London Bridge, Bankside, Blackfriars, Embankment, Waterloo and Millbank.

See routes, times, tickets and prices

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Is it possible to purchase food or drinks onboard?

A variety of refreshments are available throughout the day on the majority of the fleet. Breakfast favourites in the morning (including pastries, bacon butties, tea and coffee), delicious fresh sandwiches and buffet snacks for lunch and in the evening we offer snacks and a beverages from the fully licensed bar.

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Are toilets and baby changing facilities available onboard?

Vessels are equipped with toilets (including disabled facilities) for passenger use. Our 220 seat catamarans also have baby changing facilities.

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Are the boats easily accessible for all passengers?

Our boats are all wheelchair and pram accessible at the boarding points, in the interior and in the toilet facilities. Ramps are used for passenger boarding and unloading at each pier (except London Bridge City Pier). Please ask the crew for boarding assistance if needed.

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Is it possible to hire a boat with friends or colleagues?

Private Charters are available. At Thames Clippers it is our goal to make every charter perfect for each individual client. We look forward to discussing your booking and catering enquiries with you. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

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