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Safety

At MBNA Thames Clippers your safety is our utmost priority, we are committed to providing a safe and secure environment on-board our vessels and at MBNA Thames Clippers’ piers.

Our boats

Our safety video can be viewed below and via our on-board screens. We recommend you read the safety cards provided in seat back pockets within the vessel and on posters located on the back deck of the vessel.

Passengers should take care when moving around the vessel, only leaving their seats when using the on-board facilities. Please note, access to the foredeck is not allowed when the vessels are in motion.

No smoking, including e-cigarettes, is permitted on-board MBNA Thames Clipper vessels.

Our vessels are fully compliant with the High Speed Craft Code and are dry docked annually to ensure they are maintained to the highest standards. The vessels are all equipped with industry-leading navigation and safety systems. Each of our vessels has a maximum capacity and emergency equipment is carried for these numbers. We never exceed these capacities.

We continually audit and review our policies and systems, to ensure that we are investing in our training, technology and safety. We are at the forefront of river vessel design and efficiency.

Our crew

Your MBNA Thames Clippers crew are trained in emergency procedures. In the unlikely event of an incident, please await the crew’s instructions. Please remain in your seat, keep calm and listen carefully to the instructions. Life jackets are located underneath your seat and life jackets for children will be issued by the crew.

All of our crew members are fully trained to international standards (Standards of Training, Certification and Watchkeeping), conduct frequent safety drills and receive regular training in first aid, sea survival and fire-fighting. We go above and beyond the levels of crew training that are required for the industry.

The board of directors, managers and employees are dedicated to:

  • ensuring the safety of all persons on, or interacting with, any company owned or operated vessel;
  • providing for safe practices in vessel operation and a safe working environment;
  • taking all necessary steps to prevent human injury or loss of life;
  • avoiding damage to the environment and in particular, to the marine environment; and · continuously improve the safety management skills of all personnel, including emergency preparedness and environmental protection.